Shipping policy

United Kingdom: A product is eligible for return if it is faulty. If you encounter any issues, please contact us for assistance. Please refer to Terms of service on our website.

Overseas: If you have ordered from outside the UK, returns are not accepted unless the item is faulty due to shipping costs. Please contact us via email if you have any questions.

 

Pick up:

Order Confirmation: Bring your digital or printed order confirmation receipt containing your unique order number.

 Payment Card: Please present the original credit or debit card used to place the online order.

 Valid Photo ID: A valid physical ID (driver’s license or passport) matching the name on the order is required.

 Verification: Staff may ask for a signature upon collection.